Please read these Terms & Conditions carefully before using our platform. This is a binding agreement between you and Wicket9.
Here's a quick overview before you dive into the details
A minimum age of 18 is required to open an account and play on Wicket9. Accounts belonging to underage users will be closed immediately.
Each individual may hold only one account. Creating multiple accounts will result in forfeiture of all bonuses and permanent account closure.
Wagering requirements are clearly stated for all bonuses. Reading the terms before claiming any bonus is mandatory.
Your personal and financial information is kept strictly confidential and is never shared with third parties.
All games are RNG certified. Any account found using fraudulent or manipulative methods will be permanently closed.
We support responsible gaming. Deposit limits and self-exclusion options are available at any time.
Welcome to Wicket9. These Terms and Conditions ("Terms") apply to all members using the Wicket9 platform. By accessing the website or app, you are automatically considered to have accepted these Terms. Please read this document carefully before creating an account or playing any games.
Wicket9 is an online gaming and betting platform designed specifically for users in Bangladesh. By using our services, you agree to all the Terms & Conditions agree to comply with in full. If you disagree with any of these terms, please refrain from using the platform.
Important: These terms and conditions may be updated at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.
Wicket9 services are provided for entertainment purposes only. Participation in gaming and betting activities is entirely voluntary and at your own risk. We do not guarantee any specific winnings. All game outcomes are determined by RNG (Random Number Generator) technology and are completely fair and unbiased.
To register on Wicket9, you must meet the following requirements. Accounts created with false or incorrect information will be immediately terminated and any deposited funds will not be refunded.
Wicket9 follows KYC (Know Your Customer) policy. Identity verification is mandatory before your first withdrawal or for transactions above a specified amount. To complete verification, please submit any one of the following documents:
Withdrawals may be temporarily held until identity verification is complete. Once documents are submitted, verification is typically completed within 24 to 48 hours.
Creating an account under someone else's name or a false identity Strictly Prohibited. Any such activity, if detected, will result in account suspension and forfeiture of all balances.
For deposits at Wicket9, we support the most popular payment methods in Bangladesh. All transactions are secured with SSL encryption and processed instantly.
No additional charges are applied to deposits. However, your payment provider may impose their own fees in accordance with their policies. Wicket9 is not responsible for any third-party charges.
Deposited funds may only be used for gaming purposes. Using the platform for money laundering or any other illegal activity is strictly prohibited.
Withdrawals at Wicket9 are simple and fast. Funds are typically sent to your registered payment method within 5 to 15 minutes. However, withdrawals may be delayed if KYC verification has not been completed.
Once a withdrawal request is submitted, it cannot be cancelled. If you experience any issues during processing, please contact customer support directly. Occasional minor delays may occur due to bank holidays or technical issues.
Wicket9's bonus and promotion offers are available for both new and existing members. However, each bonus comes with specific terms that you should read carefully before claiming.
New members on their first deposit 150% Bonus The wagering requirement for this bonus is 20x the total of your deposit and bonus amount. If wagering is not completed within 30 days of claiming the bonus, it will be forfeited.
Terms for cashback, reload, and VIP bonuses are listed separately on their respective promotion pages. Specific conditions apply to each offer.
There are a few fundamental rules every user must follow when betting on Wicket9. This Terms & Conditions Violations may result in cancellation of betting offers and suspension of your account.
The following activities are strictly prohibited on the Wicket9 platform. Violations will result in permanent account closure and full forfeiture of all balances.
If any of the above activities are suspected, Wicket9 reserves the right to temporarily suspend the account for the duration of the investigation.
You may close your Wicket9 account voluntarily at any time. Please withdraw any available balance before closing. Account closure requests must be submitted through customer support.
Wicket9 may temporarily or permanently close your account in the following circumstances:
In the event of permanent closure, any valid balance will be returned; however, all active bonuses will be forfeited.
Wicket9 is committed to maintaining the highest standards of service. However, Wicket9 shall not be held liable for any losses arising from the following circumstances:
Wicket9's total liability will never exceed the value of the transaction in question. Wicket9 will not provide compensation for gaming losses under any circumstances.
Wicket9 reserves the right to amend these Terms & Conditions reserves the right to make changes. For significant updates, we will send advance notice to your registered email or mobile number. Minor changes may be made without separate notification.
Updated terms take effect as soon as they are published on the website. Continued use of the platform after any changes constitutes your acceptance of the new terms. We recommend checking this page regularly.
You can check the "Last Updated" date at the top of the page to see when the Terms were most recently revised.
If you have any questions or concerns about these Terms & Conditions, please get in touch with us. Our support team is available 24/7.
We typically respond to complaints within 24 hours of submission. For complex matters, resolution may take up to 7 business days. Wicket9 is committed to fair and transparent outcomes at all times.